Logistics
Shipping Info
Retailer Fulfillment
All shipping and handling are performed by our partner retailers. Delivery times and costs vary depending on the destination and the type of lenses ordered.
Domestic
Standard Delivery
Manufacturing and shipping typically take 7-14 business days. You will receive a tracking link from the retailer once your glasses leave the lab.
Express
Rush Shipping
Select partners offer expedited "Rush" service, reducing delivery time to 3-5 business days for non-multifocal lenses.
International Logistics
Our partners ship to over 80 countries. When ordering internationally, please consider:
Customs duties are handled by the local carrier
Estimated delivery times include customs clearance
Tracking is available door-to-door for most regions
*Note: Opticly does not have access to real-time shipping logs. Please use the tracking ID found in your email from Opticly Optical or the respective partner store to get live updates.