Help Center
Everything you need to know about our premium discovery experience and how to get your perfect pair of glasses.
How does Opticly work?
We provide a premium discovery and virtual try-on experience. Once you find frames you love, we redirect you to the official retailer to complete your purchase securely.
Can I buy glasses directly here?
No, we are an AI-powered discovery platform. All financial transactions and order fulfillment are handled by our partner stores.
Is the Virtual Try-On accurate?
Yes, our 3D Reality Engine uses advanced geometry to map frames to your face with high precision, giving you a realistic preview before you buy.
How do I provide my prescription?
You will enter your prescription details directly on the partner's website after being redirected from our catalog.
The Opticly Experience
Discovery
Browse thousands of frames from multiple suppliers in one place. Use our AI filters to find exactly what fits your face and style.
Virtual Try-On
Our 3D Reality Engine maps the frames to your face in real-time, simulating how they'll look in the real world.
Secure Redirection
Once you choose, we safely redirect you to the official partner store. Your financial data never touches our servers.
Expert Fulfillment
The partner retailer manufactures your lenses to medical standards and ships them directly to your door.
Still have questions?
Our team is here to help you navigate your eyewear journey.